C7833WIP-X4 firmware

VS-support1 replied at 2020-3-5 14:01
Hi, Sir/Madam,
In that case, Maybe there are some hardware problem with this camera.

iIs there another way to flash firmware?... thank you.

joey3283 replied at 2020-3-6 04:41
iIs there another way to flash firmware?... thank you.

Hi, Sir/Madam,
Thanks for your message, No other upgrade way for user.

I have a similar problem. One of the cameras is constantly losing connection, although the others are working properly.
C7833WIP-X4 camera, device ID ROSS000454CSFYB
web version CH75.3.63.21
firmware version 66.63.75.105
can i get a new firmware?
My email is in my profile.
Thanks in advance