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C8834-x4-RUSS problem PTZ

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bulser Post time 2020-3-8 20:25:33 |Show all posts
Hi! Preset PTZ does not set. The movement of the camera works. Send firmware bulat@stroistan.ru

Operation log:
8.03.2020 15:21:08evice connected normally
08.03.2020 15:21:08:The version of present device rom is :66.63.204.104
08.03.2020 15:21:08:Failed to read version information of the latest rom.
08.03.2020 15:21:09evice connected normally
08.03.2020 15:21:09:The version of present device rom is :CH203.3.1.21
08.03.2020 15:21:10:Failed to read version information of the latest rom.

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VS-support1 Post time 2020-3-10 14:14:09 |Show all posts
Hi, Sir/Madam,
You are advised to update the APP to the new version.
Now the android APP is v5.4.3;  the iOS APP is 5.3.4.
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