C7824WIP Latest Firmware

Hello,

Please give the latest firmware for C7824WIP to flash via SD card.

Latest firmware should be: 48.53.75.125.

Thank you.

Hi, Sir/Madam,
The latest version is 48.53.75.125， the attachment is the firmware file, please check it.

VS-support1 replied at 2020-3-12 15:38
Hi, Sir/Madam,
The latest version is 48.53.75.125， the attachment is the firmware file, please che ...

I am trying to update the camera with no luck.
I have copied the bin file into the SD card.
Rebooted the camera (removed AC cord and connected back after a few swconds.
The camera is booting with the old firmware: 48.53.72.92;EN53.8.1.15.
What am I doing wrong?

Thanks.

Fannan replied at 2020-3-25 20:08
I am trying to update the camera with no luck.
I have copied the bin file into the SD card.
Reboot ...

Dear Sir/Madam,
Try the firmware files attached.

Thanks,

What would be the difference between the firmware files?
It seems like this file is much older.

VS-support1 replied at 2020-3-27 15:21
Dear Sir/Madam,
Try the firmware files attached.

Tried to flash this file with no luck.
Copied the file to the SD card, disconnected power and re-connected after about 5 seconds, no luck.
How can I update?

Fannan replied at 2020-3-30 00:42
Tried to flash this file with no luck.
Copied the file to the SD card, disconnected power and re-c ...

Dear Sir/Madam,
You must obey the upgrade order, Do copy and paste firmware file to SD card and unplug power first, insert card to camera and power on next.
It's very easy. if failed, there are no other way to upgrade.

Hello Support,

After upgrading to firmware 48.53.184.25,
I receive  error from the camera "wrong password" and can not connect it...

I have never changed the original password (888888) nor the username .

please your assistance can you please supply default username and password for this firmware?

THANK YOU

AVI-K replied at 2021-3-24 16:28
Hello Support,

After upgrading to firmware 48.53.184.25,

Dear customer ,
Firstly , at the  phone Eye4  , you enable the camera plaintext password , and set password  to be only  numbers .
Then login same   Eye4 account on computer , the camera will auto authorize viewing .  If  you want to view this camera with another APP , such IE browser or NVR , you need to input this Plaintext password to IE or NVR.

VS-support1 replied at 2021-3-24 18:02
Dear customer ,
Firstly , at the  phone Eye4  , you enable the camera plaintext password , and se ...

Thank you for your answer
but i can not access the camera at all in order to change the password.
i receive (from app at phone) incorrect password
see attached file

your assistance is required

thank you