Set as homepageCollectors site

VStarcam

 Retrieve Password
 Register
C16S-security-camera
!show!: 223|Reply: 4

c8838-russ - the sound does not work

[Copy URL]

2

!threads!

0

Friends

0

Money

Newbie

Rank: 1

papof Post time 2020-3-13 21:31:19 |Show all posts
The sound does not work from the moment of purchase.
the camera broadcasts and records only distortion in the presence of a loud signal.
Is there a new firmware that corrects the sound, as it was, for example, with C7838WIP?

48

!threads!

0

Friends

0

Money

Super Moderator

Rank: 8Rank: 8

VS-support1 Post time 2020-3-16 14:14:23 |Show all posts
Hi,you can upgrade camera firmware to the latest version in phone APP,
Press the audio button in phone APP, it's very easy to upgrade.
Reply

Use magic Report

2

!threads!

0

Friends

0

Money

Newbie

Rank: 1

papof Post time 2020-4-12 21:52:36 |Show all posts
it is impossible - "mistake" during checking updates!
Reply

Use magic Report

48

!threads!

0

Friends

0

Money

Super Moderator

Rank: 8Rank: 8

VS-support1 Post time 2020-4-14 14:19:46 |Show all posts
papof replied at 2020-4-12 21:52
it is impossible - "mistake" during checking updates!

Hi, Sir/Madam,
Whether it have sound after reset camera? Normally, you will hear the indication voice like " wifi configuration is waittings..." after reset camera.
There maybe a problem with camera microphone if have no incication voice, need to replace microphone.
Reply

Use magic Report

48

!threads!

0

Friends

0

Money

Super Moderator

Rank: 8Rank: 8

VS-support1 Post time 2020-4-14 21:33:17 |Show all posts
VS-support1 replied at 2020-4-14 14:19
Hi, Sir/Madam,
Whether it have sound after reset camera? Normally, you will hear the indication v ...

Hi, could you give some pictures to show this issue?
Reply

Use magic Report

You have to log in before you can reply Login | Register

网络摄像机|IP Camera|Network Camera|HD IP Camera|Eye4 Smart Cloud|NVR|VStarcam IP camera bbs    

GMT+8, 2020-5-27 06:01 , Processed in 0.047016 second(s), 22 queries .

Powered by Discuz! X2.5

© 2001-2012 Comsenz Inc.

Top