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Problem with T6835WIP

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incom2007 Post time 2020-3-31 16:56:07 |Show all posts
I'm have T6835WIP and Yesterday I update firmware to new version 48.2.0.192 and camera start hang and slow acceess. Does anyone have old firmware?

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VS-support1 Post time 2020-4-9 22:34:11 |Show all posts
Hi, Sir/Madam
please leave me your emial address, I will mail firmware files to you.
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TIlya Post time 2020-7-9 23:02:40 |Show all posts
Hi. I have also problem - I have T6835WIP and Yesterday I update firmware to new version 48.2.0.192 and camera start hang and slow acceess. Does anyone have old firmware? Please send me work  firmware files.
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VS-support1 Post time 2020-7-14 14:06:05 |Show all posts
Hi, Sir/Madam,
The T6835WiP was one of our old model, there is no other firmware for upgrade.
You can add it with our phone APP Eye4.
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TIlya Post time 2020-7-29 04:08:32 |Show all posts
VS-support1 replied at 2020-7-14 14:06
Hi, Sir/Madam,
The T6835WiP was one of our old model, there is no other firmware for upgrade.
You  ...

Hello, i don't need firmware for upgrade. I want downgrade my firmware.
Hi. I have also problem - I have T6835WIP and Yesterday I update firmware to new version 48.2.0.192 and camera start hang and slow acceess. Does anyone have old firmware? Please send me work  firmware files.
My mail is - itimonin@mail.ru. my uid is VSTC124685VVYJE.
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VS-support1 Post time 2020-7-29 09:04:34 |Show all posts
TIlya replied at 2020-7-29 04:08
Hello, i don't need firmware for upgrade. I want downgrade my firmware.
Hi. I have also problem -  ...

Dear Customer,
1. Please download IP Camera  on you computer . Download link : https://www.vstarcam.com/software-download
2. Then make sure your camera and computer work at the same network .
3.  Then open IP Camera Finder to detect your camera IP address .  If the tool detects, please double click on IP address , Camera username is admin .
Camera default password is 888888, if you reset camera to factory default .
You can tap on "Others " ---" Manual Upgrade" to downgrade camera firmware.

TM-sys-48.2.0.190.zip

289.45 KB, Downloads: 6

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TIlya Post time 2020-7-31 05:10:47 |Show all posts
VS-support1 replied at 2020-7-29 09:04
Dear Customer,
1. Please download IP Camera  on you computer . Download link : https://www.vstarca ...

Hello. after your recomendation, i get window with : System Firmware upgrade failed. and firmware on camera 48.2.0.192 yet. :-(. Have another ideas?
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VS-support1 Post time 2020-7-31 11:06:56 |Show all posts
TIlya replied at 2020-7-31 05:10
Hello. after your recomendation, i get window with : System Firmware upgrade failed. and firmware  ...

Dear customer ,
Sorry for inconvenience caused!
In fact , we dont suggest you downgrade firmware for camera . Mostly it causes by unstable network connection . You can plug lan cable into camera and router's network port to see if can work normally.
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