c7824wip freeze aftr update

hello

my cam not respont to reset
VSTB684122XBPVK
can you snd me frimware please

Dear Sir/Madam,
The attachment is the firmware zip file, pls check it .

hello

same problem . the only one thing life in the camera telnet port 23 . but i dont know root pass

this happend after bad upgrade

currant firmware
48.50.64.86.

hemox replied at 2020-4-15 16:47
hello

same problem . the only one thing life in the camera telnet port 23 . but i dont know root p ...

Hi, Sir/Madam,
The firmware 48.50.64.86 is the latest version aleady.
if you want to http port and other information, please follow the way below.
1， Download “IP Camera Finder”and install it to Computer:
IP camera Finder download URL: http://www.eye4.so/download/
2， Connect computer and IP camera in the same local area network via router or switch, then open “IP camera finder”，
3, search camera IP address and click on IP address。

i do all of that . no way

i need telnet user and pass . ip camera finder can see the cam but canot update it . i downloads many firmware ver for the cam . and tried to do sdcard flash also fail

hemox replied at 2020-4-18 21:38
i do all of that . no way

i need telnet user and pass . ip camera finder can see the cam but canot  ...

Hi， SIr/Madam,

In  ip camera finder  username is admin ,   initall password is 888888

VS-support1 replied at 2020-4-14 14:03
Dear Sir/Madam,
The attachment is the firmware zip file, pls check it .

Hi, I updated my cameras firmware to 48.53.75.136 which is the latest version and having problems with the conection to the Eye4 app and also the position of the camera is reseting several times a day to the initial position and not were I fixed it the last time I used it. Can you help me to solve this problem please. Is it possible to downgrade the firmware to the one you show here? The file is no longer available. Thanks