c7824wip freeze aftr update

VS-support1 replied at 2020-4-14 14:03
Dear Sir/Madam,
The attachment is the firmware zip file, pls check it .

Hi, I updated my cameras firmware to 48.53.75.136 which is the latest version and having problems with the conection to the Eye4 app and also the position of the camera is reseting several times a day to the initial position and not were I fixed it the last time I used it. Can you help me to solve this problem please. Is it possible to downgrade the firmware to the one you show here? The file is no longer available. Thanks