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!show!: 2025|Reply: 17

Looking for latest firmware for C7824WIP

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Zhang Post time 2022-6-4 13:12:37 |Show all posts
Original firmware: 48.53.75.117

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Zhang Post time 2022-6-4 14:48:17 |Show all posts
Web UI Version: EN75.8.53.20

Need firmware files to carry out offline update on multiple C7824WIP cams.
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hbadmin Post time 2022-6-6 17:53:24 |Show all posts
Zhang replied at 2022-6-4 14:48
Web UI Version: EN75.8.53.20

Need firmware files to carry out offline update on multiple C7824WIP c ...

Dear customer ,
Generally speaking, the issue “offline” mainly caused by unstable wireless connection, change of router, change of wireless password etc, there are some advices for solving this issue.   1. It is recommended to connect the camera to the LAN port of the router with a network cable.   2. Please restore the camera to factory default and reconfigure it . 3.To upgrade the firmware, please give me the current firmware version of your camera, let's check if there is newer firmware, thanks!
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Zhang Post time 2022-6-6 18:38:57 |Show all posts
Hi hbadmin

We're not having any 'offline' issue. We require updated firmware files so that we can update cameras manually not requiring any internet connectivity.
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hbadmin Post time 2022-6-7 16:16:43 |Show all posts
Zhang replied at 2022-6-6 18:38
Hi hbadmin

We're not having any 'offline' issue. We require updated firmware files so that we can u ...

Dear customer
To upgrade the firmware, please give me the current firmware version of your camera, let's check if there is newer firmware, thanks!
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Zhang Post time 2022-6-7 16:35:47 |Show all posts
Original firmware: 48.53.75.117
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hbadmin Post time 2022-6-8 17:48:46 |Show all posts
Zhang replied at 2022-6-7 16:35
Original firmware: 48.53.75.117

Dear customer
What is your email address ? The firmware file is a bit big, I need to send email to you .
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Zhang Post time 2022-6-8 19:03:43 |Show all posts
Thanks. I have sent you a message.
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Zhang Post time 2022-6-15 15:22:41 |Show all posts
Hello? I did not receive any email.
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hbadmin Post time 2022-6-15 16:14:11 |Show all posts
Zhang replied at 2022-6-15 15:22
Hello? I did not receive any email.

Dear customer
What is your email address ? The firmware file is a bit big, I need to send email to you .
But until now , We didnot find your email address
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