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C16S-security-camera
Author: Zhang

Looking for latest firmware for C7824WIP

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hbadmin Post time 2022-6-6 17:53:24 |Show all posts
Zhang replied at 2022-6-4 14:48
Web UI Version: EN75.8.53.20

Need firmware files to carry out offline update on multiple C7824WIP c ...

Dear customer ,
Generally speaking, the issue “offline” mainly caused by unstable wireless connection, change of router, change of wireless password etc, there are some advices for solving this issue.   1. It is recommended to connect the camera to the LAN port of the router with a network cable.   2. Please restore the camera to factory default and reconfigure it . 3.To upgrade the firmware, please give me the current firmware version of your camera, let's check if there is newer firmware, thanks!
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hbadmin Post time 2022-6-7 16:16:43 |Show all posts
Zhang replied at 2022-6-6 18:38
Hi hbadmin

We're not having any 'offline' issue. We require updated firmware files so that we can u ...

Dear customer
To upgrade the firmware, please give me the current firmware version of your camera, let's check if there is newer firmware, thanks!
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hbadmin Post time 2022-6-8 17:48:46 |Show all posts
Zhang replied at 2022-6-7 16:35
Original firmware: 48.53.75.117

Dear customer
What is your email address ? The firmware file is a bit big, I need to send email to you .
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hbadmin Post time 2022-6-15 16:14:11 |Show all posts
Zhang replied at 2022-6-15 15:22
Hello? I did not receive any email.

Dear customer
What is your email address ? The firmware file is a bit big, I need to send email to you .
But until now , We didnot find your email address
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hbadmin Post time 2022-6-16 11:16:39 |Show all posts
Zhang replied at 2022-6-15 22:22
I sent you my email address by direct message, https://www.vstarcam.com/bbs/home.php?mod=space&do=pm

Dear customer , Please check your email .
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hbadmin Post time 2022-6-17 16:34:07 |Show all posts
Zhang replied at 2022-6-16 19:49
Received, thanks. Do you have CH-sys-48.53.75.136 also?

Dear customer
firmware version v.136 is  unavailable.
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hbadmin Post time 2022-6-28 16:15:51 |Show all posts
Zhang replied at 2022-6-17 18:25
What is the situation? 136 is offered in the APP. Unfortunately I cannot obtain it due to lack of in ...


Dear customer
firmware version v.136 is  unavailable. Dont need to upgrade to v.136
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hbadmin Post time The day before yesterday 16:58 |Show all posts
ariko replied at 2022-11-30 14:02
My camera is become not responded after the firmware upgrade. The firmware 48.53.75.136. please sent ...

Dear customer
For this issue, please mail to support@vstarcam.com to get more help. Thanks!
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