Set as homepageCollectors site

VStarcam

 Retrieve Password
 Register
C16S-security-camera
!show!: 938|Reply: 1

Cannot connect to camera

[Copy URL]

1

!threads!

0

Friends

0

Money

Newbie

Rank: 1

arrt Post time 2022-6-8 19:21:16 |Show all posts
I am having trouble connecting to my VStarcam cs99 X5 Pro using the PC client.
Please find the attached image below, the program refuses to connect with the camera.

Capture.PNG


The android app works fine. I tried to use the IP checker tool and connected to the camera via web browser and it seems to work fine but I cannot access the files stored on the SD card.

I would really appreciate any help thank you.

24

!threads!

0

Friends

0

Money

Administrator

Rank: 9Rank: 9Rank: 9

hbadmin Post time 2022-6-10 10:43:00 |Show all posts

Dear Customer,
Thank you for contacting us!
Firstly , at the  phone Eye4  , you enable the camera plaintext password , and set password  to be only  numbers .
Then login same   Eye4 account on computer , the camera will auto authorize viewing .  If  you want to view this camera with another APP , such IE browser or NVR , you need to input this Plaintext password to IE or NVR.
Camera username is admin
Reply

Use magic Report

You have to log in before you can reply Login | Register

网络摄像机|IP Camera|Network Camera|HD IP Camera|Eye4 Smart Cloud|NVR|VStarcam IP camera bbs    

GMT+8, 2022-12-2 11:54 , Processed in 0.246586 second(s), 25 queries .

Powered by Discuz! X2.5

© 2001-2012 Comsenz Inc.

Top