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Cloud storage

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Trevor.2004@bti Post time 2020-5-2 22:42:40 |Show all posts



Hi I have paid for cloud storage by google pay and as above post it does not work but you have taken money


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VS-support1 Post time 2020-5-5 21:28:19 |Show all posts
Hi, Sir/Madam,
Sorry to hear about this, please tell me your camera UID, we will check it and recover the cloud storage service for you asap.
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Trevor.2004@bti Post time 2020-5-6 19:24:08 |Show all posts
Hi thanks  for you reply the UID is  VSTA356720RLPKM I paid with google pay
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VS-support1 Post time 2020-5-6 21:59:36 |Show all posts
Trevor.2004@bti replied at 2020-5-6 19:24
Hi thanks  for you reply the UID is  VSTA356720RLPKM I paid with google pay

Hi, Sir/Madam,
Please go to camera settings--->Alarm--->enable "motion detection alarm".
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Trevor.2004@bti Post time 2020-5-7 01:19:48 |Show all posts
Enabled alarm and i get notifications but it only records on memory card and not cloud
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VS-support1 Post time 2020-5-7 22:30:25 |Show all posts
Trevor.2004@bti replied at 2020-5-7 01:19
Enabled alarm and i get notifications but it only records on memory card and not cloud

Hi, Sir/Madam,
I have upload this issue to our colleague for help.
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