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Author: Zhang

Looking for latest firmware & web UI for C7824WIP

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Danielvk Post time 2021-1-5 20:21:01 |Show all posts
hi!
My camera is a C7824WIP, and i change de firmware, but now there is no image when i conect to the camera.
now, i download the previous version, but there is no change.
Firmware Version          48.53.72.104
  Web UI Version          EN53.8.1.14

can you help me?
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VS-support1 Post time 2021-1-6 09:02:45 |Show all posts
Danielvk replied at 2021-1-5 20:21
hi!
My camera is a C7824WIP, and i change de firmware, but now there is no image when i conect to th ...

Dear customer ,
Thank you for your feedback!
Did you directly upgrade camera firmware on Eye4 APP ??
1. Please download IP Camera  on you Windows computer . Download link : https://www.vstarcam.com/software-download
2. Then make sure your camera and computer work at the same network .
3.  Then open IP Camera Finder to detect your camera IP address .  If the tool detects,  you will find camera IP address , then use camera IP address to access to We browser , to see if can view camera live-time video.
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srisawats Post time 2021-1-10 12:34:34 |Show all posts
Firmware Version          48.53.72.104
Web UI Version            EN53.8.1.14
My camera is a C7824WIP, and i updatee firmware from 48.53.72.103 to 48.53.72.104 , after that it can't move the camara to left and right ,it can only up and down.
now, i need to downgrade to 48.53.72.103. Pls send me 48.53.72.103 firmware.

srisawats@yahoo.com
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hbadmin Post time 2021-1-11 14:17:06 |Show all posts
srisawats replied at 2021-1-10 12:34
Firmware Version          48.53.72.104
Web UI Version            EN53.8.1.14
My camera is a C7824WIP ...

Dear customer ,
Please manually downgrade firmware to 48.53.72.91 via the tool " IP Camera Finder "
xx Please go to the link below to download IP Camera Finder  
https://www.vstarcam.com/software-download

CH-sys-48.53.72.91.zip

1.07 MB, Downloads: 571

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naksper Post time 2021-8-26 23:41:34 |Show all posts
I just updated my camera C7824WIP with latest firmware but now the camera isn't accesible via de tool "IP Camera Finder" is there any way to recover?
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VS-support1 Post time 2021-8-27 08:53:09 |Show all posts
naksper replied at 2021-8-26 23:41
I just updated my camera C7824WIP with latest firmware but now the camera isn't accesible via de too ...

Dear customer
Where did you upgrade your C7824WIP firmware ?
Before upgrading the firmware, have you confirmed whether the new version of the firmware is consistent with the current version?
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naksper Post time 2021-8-27 13:53:28 |Show all posts
I updated the camera through the website to the latest version of this forum: 48.53.75.133

The firmware version I had was: 48.53.64.87

I have managed to reactivate the camera with the SD card update procedure, but I can not update to a newer version....
the UID of my camera is:
VSTC870376CVVYU

Can you provide me with the latest firmware?
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kikar92 Post time 2021-11-1 19:26:37 |Show all posts
can you pls give software to update it thank you
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VS-support1 Post time 2021-11-3 13:42:22 |Show all posts
kikar92 replied at 2021-11-1 19:26
can you pls give software to update it thank you

Dear customer ,
For your case, Please email to support@vstarcam.com to get camera firmware file .
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