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after purchase but still inactive

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tonppp Post time 2022-6-22 21:10:19 |Show all posts
Hello

I use trial finsih and I so happy with cloud storage. then I have purchase in app 6 month / 7day . but still cannot use this function
how can I do.

Thank you

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tonppp Post time 2022-6-24 15:46:10 |Show all posts
1803115.jpg


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Please see attach picture. now active already but no data record.

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tonppp Post time 2022-7-6 14:28:32 |Show all posts
hbadmin replied at 2022-6-28 16:28
The causes of this problem may include: 
1) No motion event is detected by the came ...

Thank you admin
Now working. may be the problem is  no motion
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