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C16S-security-camera
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C29s does not reset to factory settings

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Gvrose Post time 2022-6-24 19:31:04 |Show all posts

the camera is motionless, only one green diode is on, the orange one does not light up and does not blink.  The camera cannot be found by any device.  there were no prerequisites, it was connected with the original power cord, the camera was used only for 1 week, no update was made and the latest one was installed.  when you press and hold the reset button, there are no sounds and actions, the camera is in the same position, the reboot does not occur.  the current firmware is downloaded to sd and the card is installed in the camera.  when you turn it on and press reset, the update does not occur.  what to do?  maybe on the board you can close some contacts to reset to factory settings?

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hbadmin Post time 2022-6-28 16:24:07 |Show all posts
Dear customer
1. Please download IP Camera Finder  on you Windows computer . The file was attached there .
2. Then make sure your camera and computer work at the same network . You can plug the Ethernet cable into camera and router .
3.  Then open IP Camera Finder to see if can detect your camera IP address .

app-find-vstarcam.zip

905.16 KB, Downloads: 158

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Gvrose Post time 2022-7-8 04:08:54 |Show all posts
this information is transmitted by the camera through the Putty program via UART
Screenshot_2022-07-07-22-58-21-511_com.opera.browser.jpg
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Gvrose Post time 2022-7-8 04:11:24 |Show all posts
how to start the camera or update mode for firmware from a file?
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Gvrose Post time 2022-7-10 04:47:41 |Show all posts
I put the file with the firmware on the memory card and insert it into the camera.  after switching on nothing happens.  After pressing the reset button, nothing happens either.  file named firmware_48.53.185.59_1631950669.bin
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