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C22Q - Camera configuration menu is missing (Web UI)

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jivko.yankov Post time 2022-6-27 14:02:15 |Show all posts
Edited by jivko.yankov at 2022-6-27 14:16 \n\n


Hi,

When i open the WEB User Interface in Internet Explorer and try to open the Camera Configuration, a new window opens with the caption: Access Error: The webpage cannot be found (Error HTTP 404 - Site or Page Not Found).

Any suggestions?

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hbadmin Post time 2022-6-28 16:16:54 |Show all posts
Dear customer
Please plug the Ethernet cable into camera and router . Also make sure this camera and windows computer work at the same router .
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jivko.yankov Post time 2022-6-28 20:12:24 |Show all posts
Hi,

The camera and the Windows computer are connected to the same router on the same LAN. As can be seen from the attached screenshot, I can access the camera menu, but not the camera configuration page (using Internet Explorer).
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