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G43S Firmware

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sonesoulith Post time 2020-5-20 02:58:09 |Show all posts
Edited by sonesoulith at 2020-5-20 03:28 \n\nCloud you please send me the G43S Firmware?
G43S.jpg

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VS-support1 Post time 2020-5-20 15:44:34 |Show all posts
Hi, The attachment is the firmware files, please check it.

goke-sys-48.53.25.31.zip

4.52 MB, Downloads: 371

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sonesoulith Post time 2020-5-21 14:26:38 |Show all posts
VS-support1 replied at 2020-5-20 15:44
Hi, The attachment is the firmware files, please check it.

Hi VS-support,


Many thanks for the uploading firmware file.

I have downloaded it , then unzip it first and copy it to SD following the instruction:

1. Format SD card, power off the camera
2. Copy the firmware file to SD card, plug SD into the card slot.
3. power on the camera.

Unfortunately, it doesn't work as the camera cannot boot and do firmware updating.
Is there any other to do the firmware update? Thanks for your help.
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VS-support1 Post time 2020-5-21 21:11:38 |Show all posts
sonesoulith replied at 2020-5-21 14:26
Hi VS-support,

Hi, There is no other upgrade way.
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sonesoulith Post time 2020-5-22 02:00:37 |Show all posts
VS-support1 replied at 2020-5-21 21:11
Hi, There is no other upgrade way.

ok, Thanks for your help.

Maybe the camera has some other problem but I don't get it because only update firmware via the Eye4 software

and then it can't working that's why I asked you to send me for the firmware to update via SD Card.
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VS-support1 Post time 2020-5-22 19:50:00 |Show all posts
sonesoulith replied at 2020-5-22 02:00
ok, Thanks for your help.

Maybe the camera has some other problem but I don't get it because onl ...

Hi, Sir/Madam,
You are advised to connect camera to router with a lan cable directly.
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sonesoulith Post time 2020-5-25 20:01:30 |Show all posts
VS-support1 replied at 2020-5-22 19:50
Hi, Sir/Madam,
You are advised to connect camera to router with a lan cable directly.

I have tried on both way via SD card update and LAN cable update, but still not working.

Could you please send me the C43S Firmware?. I will try it with C43S Firmware.

because, it shows the product type on the box is G43S but I saw it on the website is shown C43S.

So, I would like to ask you it's the same product or not?
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VS-support1 Post time 2020-5-26 15:16:36 |Show all posts
sonesoulith replied at 2020-5-25 20:01
I have tried on both way via SD card update and LAN cable update, but still not working.

Could yo ...

Hi, Sir/Madam,
Hi, C43S is another one model, have the same appearance with G43S.
Please tell me your camera's current firmware. I will check it first and
then send you firmware files for upgrading.
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sonesoulith Post time 2020-5-27 18:02:33 |Show all posts
VS-support1 replied at 2020-5-26 15:16
Hi, Sir/Madam,
Hi, C43S is another one model, have the same appearance with G43S.
Please tell me ...


I have 9 cameras, they are the same product series when I updated them via Eye4 software from firmware 48.53.25.30 to 48.53.25.31.  

8 cameras updated complete and working well but only 1 camera was not finished update and still not working.

Please kindly send me both firmware 48.53.25.30 and 48.53.25.31

Many thanks.
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VS-support1 Post time 2020-6-1 20:39:08 |Show all posts
sonesoulith replied at 2020-5-27 18:02
I have 9 cameras, they are the same product series when I updated them via Eye4 software from fir ...

Hi, Sir/Madam,
Please give me your email, I will send you these two firmware files by email.
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