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!show!: 2014|Reply: 2

The new camera can't view it on PC, why?

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hbadmin Post time 2022-7-9 13:43:35 |Show all posts
Dear Customer,
Thank you for contacting us!
Firstly , at the  phone Eye4  , you enable the camera plaintext password , and set password  to be only  numbers .
Then login same   Eye4 account on computer , the camera will auto authorize viewing .
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hbadmin Post time 2022-7-13 13:32:54 |Show all posts
Nickbirk replied at 2022-7-12 23:09
Hi,
I have the same problem and the above advice doesn't fix the issue with CS99pro.  I use windo ...

Dear Customer,
Thank you for contacting us!
Firstly , at the  phone Eye4  , you enable the camera plaintext password , and set password  to be only  numbers .
Then login same   Eye4 account on computer , the camera will auto authorize viewing .  
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hbadmin Post time 2022-7-14 11:10:20 |Show all posts
Nickbirk replied at 2022-7-13 17:07
In case anyone else is struggling, I deleted the camera from eye4 on my phone and on windows.  Then  ...

Dear customer
Thank you for your kind feedback!
Any problem, please feel free to contact us via support@vstarcam.com ! Thanks!
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