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The new camera can't view it on PC, why?

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Nickbirk Post time 2022-7-12 23:09:26 |Show all posts
hbadmin replied at 2022-7-9 13:43
Dear Customer,
Thank you for contacting us!
Firstly , at the  phone Eye4  , you enable the camera pl ...

Hi,
I have the same problem and the above advice doesn't fix the issue with CS99pro.  I use windows eye4 1.3.3.1 on two other computers with no problem.  It is only 1.3.3.4 and 1.3.3.5 I cannot connect to it.  Can you provide me a link to download 1.3.3.1?  I get a message in the corner saying Authorization Succeeded, but the video never shows and it eventually cuts off.

Can you provide me a link to download 1.3.3.1?

Thanks, Nick
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Nickbirk Post time 2022-7-13 16:20:53 |Show all posts
hbadmin replied at 2022-7-13 13:32
Dear Customer,
Thank you for contacting us!
Firstly , at the  phone Eye4  , you enable the camera  ...

I have already tried this and it doesn't work.  Can you provide older eye4 versions?
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Nickbirk Post time 2022-7-13 17:07:54 |Show all posts
In case anyone else is struggling, I deleted the camera from eye4 on my phone and on windows.  Then reset the camera. Then did the above and it works now.
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