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CS66Q-X18 user management

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SLS Post time 2022-7-16 16:31:30 |Show all posts
HI, I have recently bought this camera and loving it ! However I faced with one problem and can't seem to fix it.

I have used 3 other models prior to this and I like the user management feature as it allow me to decide who to remove from the list. However I cannot find this function in this model.

Am I doing something wrong or the feature is really missing ?

thks

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hbadmin Post time 2022-7-18 10:09:57 |Show all posts
Dear customer ,
What is your camera UID ?
For this issue, please mail to suppor3t@vstarcam.com to get more help. Thanks!
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SLS Post time 2022-7-28 11:52:19 |Show all posts
I hv found the problem.  In order to activate the user manangement on the freshly reset camera, you must link and configure the camera throught the wifi and not network cable. After that the user management option will be there even with the network cable plug in.
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hbadmin Post time 2022-7-28 13:35:47 |Show all posts
SLS replied at 2022-7-28 11:52
I hv found the problem.  In order to activate the user manangement on the freshly reset camera, you  ...

Dear customer ,
Thank you for your feedback ! Your mention is right .
In the beginning , pls use wifi configuration ( QR code scan ) method to add camera into APP .
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