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NVR N8209 can't connect with C7838WIP and C63S

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colo Post time 2020-6-6 22:28:52 |Show all posts
Edited by colo at 2020-6-6 22:30 \n\n
Hello,

I have N8209, but when I connect C7838WIP and C63S, the status is displayed as "Connect Failed" and I cannot connect.
C7816WIP can be connected.
I think the settings are correct.
Are the C7838WIP and C63S compatible with the N8209?
If it doesn't, please update it with a firmware update.

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VS-support1 Post time 2020-6-13 19:59:57 |Show all posts
Hi, Sir/Madam,
Both C63S and C16S can support connecting  to NVR. Please make sure connect camera and NVR in the same local area network.
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