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C63s Firmware

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pyrris.giwrgos Post time 2022-7-25 16:59:52 |Show all posts
Hello,

I bought a new C63s IP cam. In the past I was able to see the camera through IP Camera Finder and set the IP to static IP. Now, with the new IPCAM i cannot see the camera in the IP Camera finder and so I cannot set static IP. My firmware is:48.74.185.16 and my camera UID is VF0115363LIRX.

Thank you,

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hbadmin Post time 2022-7-25 17:36:21 |Show all posts
Dear customer .
Does the IP Camera Finder detect new C63S ip address ?
You can plug the Ethernet cable into camera and router to try again .
For this issue, please mail to support3@vstarcam.com to get more help. Thanks!
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pyrris.giwrgos Post time 2022-7-25 17:51:02 |Show all posts
Edited by pyrris.giwrgos at 2022-7-25 18:02 \n\n Edited by pyrris.giwrgos at 2022-7-25 18:01 Edited by pyrris.giwrgos at 2022-7-25 18:01 Edited by pyrris.giwrgos at 2022-7-25 18:00 No, the IP camera software does not detect any new C63S ip adress.

Is there any direct link that I could use from the browser to connect directly to the C63s and be able to change the IP address?

I know the address the router gives to my C63s through DHCP, so I only need the link to the C63s configuration menu and set there the permanent static IP address I want to give.


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hbadmin Post time 2022-7-26 16:59:15 |Show all posts
pyrris.giwrgos replied at 2022-7-25 17:51
Edited by pyrris.giwrgos at 2022-7-25 18:02 \n\n Edited by pyrris.giwrgos at 2022-7-25 18:01  Edite ...

Dear customer ,
Only can use IP Camera Finder to detect camera IP address .
If the IP Camera Finder cannot detect it , there is no method to make it work .
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