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Home Assistant ONVIF Setup

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ircglitch Post time 2022-8-3 00:57:03 |Show all posts
hi, is there any support for home assistant?
I try to add vstarcam to home-assistant by ONVIF integration.
Camera model such as C7824-PRO & C7824WIP-PLUS as added successfully with video streaming.
But the latest CS26Q was not able to steam any video.
No issue on eye4 and ONVIF device manager software.
Is there a firmware issue?

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hbadmin Post time 2022-8-3 10:45:59 |Show all posts
Dear customer .
Firstly , at the  phone Eye4  , you enable the camera plaintext password , and set password  to be only  numbers .

Then login same   Eye4 account on computer , the camera will auto authorize viewing .  If  you want to view this camera with another APP , such IE browser or NVR , you need to input this Plaintext password to IE or NVR.

Camera username is admin
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ircglitch Post time 2022-8-3 16:07:56 |Show all posts
Yes I had set the same plain text password for all 8 vstarcam i have.
1) 4 cameras of C7824-PRO & C7824WIP-PLUS
2) 4 cameras of CS26Q

As you can see ONVIF Device Manger is able to detect all 8 cameras.
But 4 cameras of CS26Q is unable to produce preview image but they are able to produce steaming video.

When using Home Assistant software, the same 4 cameras of CS26Q is unable to produce steaming video and also not able to capture preview image.
Is there a difference in protocol or setting between  CS26Q & C7824?
ODM.jpg
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hbadmin Post time 2022-8-4 15:07:01 |Show all posts
ircglitch replied at 2022-8-3 16:07
Yes I had set the same plain text password for all 8 vstarcam i have.
1) 4 cameras of C7824-PRO & C7 ...

Dear customer .
Firstly , the plaintext password  must be 8-bit numbers , such as 12345678.
Secondly, In your Eye4 APP , change CS26Q resolution to Normal  or Smooth .
And , click camera settings icon in the homepage of APP , and click "Image & Sound setting " option ,then change Video Code  to  " H.264 " .
After that , you try your onvif software again to see if can work .
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ircglitch Post time 2022-8-12 01:34:49 |Show all posts
hbadmin replied at 2022-8-4 15:07
Dear customer .
Firstly , the plaintext password  must be 8-bit numbers , such as 12345678.
Seco ...

i have try the suggested but it did NOT work.

C7824-PRO & C7824WIP-PLUS
- works with no changes
- plain text password with ABC works

CS26Q
- change password to all numbers did not help

What is the difference on ONVIF are the 2 device Firmware?
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hbadmin Post time 2022-8-24 15:48:49 |Show all posts
ircglitch replied at 2022-8-12 01:34
i have try the suggested but it did NOT work.

C7824-PRO & C7824WIP-PLUS

Dear customer ,
The difference is the firmware .
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ircglitch Post time 2022-9-2 03:07:11 |Show all posts
hbadmin replied at 2022-8-24 15:48
Dear customer ,
The difference is the firmware .

Admin, are you joking with me?
I'm asking you what is the difference on ONVIF with the 2 device firmware.
And you reply me "the difference is the firmware"? What kind of answer is this?

Does any of Starcam staff & employee has any experience with Home Assistance software?
Who will be able to solve the question?
Why can the older and cheaper models work perfectly as compare to the newer and more expensive model, does not even work.
In this way, there is no point in me buying and supporting your company for newer models.

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