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CS26Q upgrade problem

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jatoy Post time 2022-8-12 02:17:26 |Show all posts
I tried to upgrade my CS26Q (VC0438328TYVP) from version 48.82.179.15 to 48.82.179.16 using Eye4 (as always).
Now camera is dead - no green led, not found by IP Camera Finder on LAN cable , no response on reset button.
Please send me the file with the latest software. I will try to put the software using SD card.
Thank you,

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hbadmin Post time 2022-8-24 14:49:37 |Show all posts
Dear customer
For this issue, please mail to support@vstarcam.com to get more help. Thanks!
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