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C16S-security-camera
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Firmware C17S (VSTJ)

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Anth0ny Post time 2020-7-5 10:23:45 |Show all posts
Hello Vstarcam.
Purchased a new C17S (VSTJ), but camera offline in Eye4. WebUI all ok.
Please can you share the firmware for a manual update?

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VS-support1 Post time 2020-7-7 21:32:30 |Show all posts
Hi, Sir/Madam,
It' s not caused by firmware problem. Generally speaking, the issue “offline” mainly caused by unstable wireless connection, change of router, change of wireless password etc, there are some advices for solving this issue.   1. It is recommended to connect the camera to the LAN port of the router with a network cable.   2. Please restore the camera to factory default and reconfigure it
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