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Can't get parameters

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fspela Post time 2020-9-13 06:36:45 |Show all posts
Hi,

I'm stuck with this problem. I can't get parameters or get into the SD card on my windows Eye4 client. I can do it just perfect from my phone using the android Eye4 version but not in windows version. I was able to do it a couple of days before but it seems that something just broken.
I tried uninstall and installing again with no luck. I can watch live the cameras even remove or adding all of them again. But I can't get the SD videos or get the parameters from any camera.

Anyone have the same issue?

Regards

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VS-support1 Post time 2020-9-14 11:37:44 |Show all posts
Dear Customer,
Thank you for your kind feedback!
When you try Eye4 APP PC client , you only login your Eye4 APP account on computer . Dont need to add camera into PC client again . Because you login Eye4 APP account in your phone .
Also ,  please install the latest version of PC client .
Download link for eye4  for windows:
https://www.vstarcam.com/software-download
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