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Cloud storage not supported any more?

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V6testtech Post time 2020-11-9 21:31:36 |Show all posts
Hi.
I am trying to access Cloud storage for my cam but it gives me an error:
"The current firmware does not support cloud storage. Please upgrade to the latest version".
I tried upgrading the firmware on the camera and the application but it seems they are upto date.
Any ideas?
Screenshot_20201109-132720_EyeCloud.jpg
Screenshot_20201109-132744_EyeCloud.jpg

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VS-support1 Post time 2020-11-11 15:52:57 |Show all posts
Dear customer ,
Thank you for your feedback!
May I know where you are from and camera UID ?
Let me check it first !
For this issue, please mail to support@vstarcam.com to get more help. Thanks!
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