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C7824WIP firmware failed

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rrrttt2004 Post time 2020-11-21 01:20:53 |Show all posts
I have C7824WIP

Current Firmware : 48.53.45.4;EN45.8.53.20

Check firmware Upgrade from Eye4 PC Version
New version: 48.53.45.5

When I use Smart Upgrade From IP Camera Finder

it count to 50 and failed

Снимок100.jpg


firmware error

firmware error

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rrrttt2004 Post time 2020-11-21 21:44:32 |Show all posts
Hello!
One more question: can I directly upgrade firmware from my 48.53.45.4 to (for example) 48.53.75.133 ?
Thx!
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VS-support1 Post time 2020-11-23 11:38:53 |Show all posts
rrrttt2004 replied at 2020-11-21 21:44
Hello!
One more question: can I directly upgrade firmware from my 48.53.45.4 to (for example) 48.53. ...

Dear customer ,
Thank you for you feedback!
Please download this file (48.53.45.5 )on your desktop computer . Then manually upgrade firmware via the IP Camera Finder .
The kernels of firmware 48.53.45.4  and 48.53.75.133 are different.
If two cameras ' firmware is different , it cannot upgrade or downgrade. Otherwise , the camera will be dead .
If two cameras can work fine with Eye4 APP  , We dont suggest you do anything for cameras .

CH-sys-48.53.45.5.zip

1.12 MB, Downloads: 78

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rrrttt2004 Post time 2020-11-23 20:25:05 |Show all posts
VS-support1 replied at 2020-11-23 11:38
Dear customer ,
Thank you for you feedback!
Please download this file (48.53.45.5 )on your deskto ...

Thank you very much for your answer and support!
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