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C22Q turns off** after connecting on eye4 app

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via2mail Post time 2021-2-2 07:04:57 |Show all posts
C22Q turns off** after connecting on eye4 app
After connecting on eye4 app on smartphone, I only see the screen. When I am trying to change the camera position, it  will automatically reboot and the screen is stop.
firmware version is 48.82.212.13
Can I downgrade former version of firmware?

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VS-support1 Post time 2021-2-24 16:57:32 |Show all posts
Dear customer ,
Please go to the link below to download IP Camera Finder  on your Windows computer .
Then downgrade firmware via the IP Camera Finder
https://www.vstarcam.com/software-download

CH-sys-48.82.212.12.zip

1.16 MB, Downloads: 961

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