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password incorrect EYE4 PC app

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orlandomega Post time 2021-2-4 05:44:49 |Show all posts
Hello I have no problem with my mobile app but I downloaded latest version of Eye4 for PC and its says Password incorrect. I can easy login with my mobile through facebook but PC version does not let me login. Please help and thank you for your answer

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VS-support1 Post time 2021-3-11 14:22:37 |Show all posts
Dear customer ,
Thank you for your feedback!
You cannot use Facebook account to login Eye4 PC client .
The facebook account of Eye4 on phone is not linked to PC client .
If you want to view camera on computer , you need to register Eye4 APP account , then manually add camera UID and camera password into PC client .
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