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IP CAM 6837 WI Step 7 configuration fails

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macro Post time 2013-5-2 01:15:36 |Show all posts
Hello Vstarcam,

I cannot finish the configuration of my Vstarcam IP CAM 6837 WI because the Step 7 "Port forwarding" fails.

Please see below the message error I get:

“failed, this camera cannot be connected in external network”… “1… Set port mapping”
“2. Port mapping not set up or invalid”
“3. there are multi-level network routing” Note that when Step 7 starts I succesfully pass the port mapping and get the message: "the port mapping is set successfully".

This means that point 1. and point 2. above are not the issue.

So my issue is point 3.: “3. there are multi-level network routing”.

Can you please assist me to fix this issue.

Cf. snapshots attached.


Thanks,

V.S
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