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Hello Vstarcam,
I cannot finish the configuration of my Vstarcam IP CAM 6837 WI because the Step 7 "Port forwarding" fails.
Please see below the message error I get:
“failed, this camera cannot be connected in external network”… “1… Set port mapping”
“2. Port mapping not set up or invalid”
“3. there are multi-level network routing” Note that when Step 7 starts I succesfully pass the port mapping and get the message: "the port mapping is set successfully".
This means that point 1. and point 2. above are not the issue.
So my issue is point 3.: “3. there are multi-level network routing”.
Can you please assist me to fix this issue.
Cf. snapshots attached.
Thanks,
V.S |
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