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help! my camera screen was black

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Angelia Post time 2014-8-22 09:38:19 |Show all posts
i bought the camera last month,but when i check it,the screen shows totally black screen, what are the possible issue based on factory's experience? please help me

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VS-support1 Post time 2014-8-22 09:41:46 |Show all posts
1, please make your camera don't connect any wifi signal,if your camera connect any wifi ,please cancel
check the "using wireless LAN".
2, you can change a router and pc to test.

for more help,you can view our FAQ, http://www.eye4.so/FAQ/
Skype ID:support1_vstarcam ,  Email: support3@vstarcam.com

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