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C16S-security-camera
Author: StefanoGiuglian

VSTARCAM C7837WIP PnP - Unable to connect to camera with the UID and

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StefanoGiuglian Post time 2015-3-18 14:06:31 |Show all posts
Could you please check?
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VS-support1 Post time 2015-3-18 15:50:16 |Show all posts
StefanoGiuglian replied at 2015-3-18 14:06
Could you please check?

if you have sent email please wait or go to the chinese bbs to send a post
http://www.vstarcam.cn/bbs/forum.php?mod=forumdisplay&fid=90
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StefanoGiuglian Post time 2015-3-19 03:59:22 |Show all posts
How can I post to the chinese post if I don't know what button to press? Everything is in Chinese... Why you're not supporting me?
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VS-support1 Post time 2015-3-20 14:20:48 |Show all posts
because i 'm not a engineer so i can not support u,you should send email to them and wait.
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StefanoGiuglian Post time 2015-3-21 00:03:48 |Show all posts
Can you contact them and check why they are taking so long to answer? Is there any direct number I can dial to contact them?
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VS-support1 Post time 2015-3-23 15:47:52 |Show all posts
i can not connect him directly,only can connect them through email.
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StefanoGiuglian Post time 2015-3-23 18:29:55 |Show all posts
It's weeks I wrote them without any answer... What should I do then?
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VS-support1 Post time 2015-3-26 14:00:25 |Show all posts
StefanoGiuglian replied at 2015-3-23 18:29
It's weeks I wrote them without any answer... What should I do then?

you should wait or send email to them,i have not permission to connect them
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StefanoGiuglian Post time 2015-4-13 15:38:25 |Show all posts
After 3 months still no reply to my email... that's simply incredible. Worst support ever seen...
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VS-support1 Post time 2015-4-15 10:52:20 |Show all posts
this is the development problem,i think you should ask engineeer through email,
pc: wangsen@vstarcam.com
ios&android: ljj@vstarcam.com
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