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Problem when the environment changes the brightness

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Angelia Post time 2016-5-31 15:13:53 |Show all posts
Hello !

Recently acquired the vstarcam T6835 WIP model and noticed that it emits a mechanical sound when the environment changes the brightness. Is there any firmwire that solves the problem? Could you pass me the link newest firmiwire?

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VS-support1 Post time 2016-5-31 16:02:51 |Show all posts
Hi,

We didnot public the firmware just in case customer do the wrong update cause the cam out of working.
There are three ways to guide u how to update.
Pls update the firmware to the latest one with cable connetion. while updating,
pls keep the cam works well, no interrupt about power and network. Otherwise the
cam may be out of working.
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