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Eye 4 gives no sound in windows

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lawcecilia Post time 2016-6-13 08:38:29 |Show all posts
I have jsut installed Eye 4 in my PC and connected the 2 IP camera at my home successfully , I can see the image without any problem but I cannot hear any sound from the camera even I am sure that the speaker of my PC is on and I have clicked the "headphone" button in the control panel of Eye 4 to switch it on already. May I ask what can I do to get the sound back? The camera works perfectly when I am using my iPhone (image and sound can be obtained).

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VS-support1 Post time 2016-6-30 11:07:36 |Show all posts
Thanks  for your support VStarcam .
Do the camera like this picture.
but, you can use the smartphone  application have a try .  
my Email is: support@vstarcam.com
QQ图片20160630110513.png
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olivergray Post time 2022-10-19 16:28:22 |Show all posts
Make sure the camera is turned on from the very beginning and that all connections are secure.
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