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C7837WIP Software for MAC

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larrydalaw Post time 2016-12-2 10:38:38 |Show all posts
Dear,

I transfer the file from the SD card to my computer , MAC OS X . I use VLC to watch with changing setting , i can see the video but cannot hear the audio. I used several software to do conversion including VLC, FFMPEG, HANDBRAKE, but none of them is ok. HANDBRAKE (same as FFMPEG command line) both do not recognise the file format. for Handbrake it gives an error of

h264 @ 0x10582a000] FMO not supported
GUI ERROR dialog: avformat_seek_file failed
GUI ERROR dialog: avformat_seek_file failed

I am really confused as I need the audio as an evidence of important issue, and the files are too big i have to compress it. Please help. thanks!

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VS-support1 Post time 2017-6-12 15:57:10 |Show all posts
Maybe it caused by the video files itself, you must open "record sound" in SD card setting screen.
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VS-support1 Post time 2017-6-12 16:05:09 |Show all posts
Please go to SD card setting, open camera sound function.
QQ图片20170612155935.png
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nuzyz Post time 2018-10-25 20:51:44 |Show all posts
I have to get the new software that was all for the MAC this was good to have this on it that was amazing it. I need to get its pro version that was all on the edugeeksclub.com reviews this has the all information and the software on it that was available there for buying purpose.
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Trigu4 Post time 2018-10-26 20:00:33 |Show all posts
this is the easy way to do it
using the tablet/phone application , choose to play sdcard records , and when you choose a recording there is a "download" icon appears , hit that , and a mp4 file will get created which can be then sent by mail and normal software is able to read it

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VS-support1 Post time 2018-10-30 17:05:33 |Show all posts
Trigu4 replied at 2018-10-26 20:00
this is the easy way to do it
using the tablet/phone application , choose to play sdcard records , a ...

Dear Sir/Madam,
you can download the SD card video clips via APP, the video clips will saved in your phone local storage,
Please note that you must use video player which can support reading H.264 video files. you are advised to
download video player at http://www.eye4.so/download/
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kiarawillson92 Post time 2018-12-3 14:02:02 |Show all posts
Edited by kiarawillson92 at 2019-6-14 19:43 \n\n
VS-support1 replied at 2017-6-12 15:57
Maybe it caused by the video files itself, you must open "record sound" in SD card setting screen.


I think you are right I will look into it and will definitely let you know about it.

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VS-support1 Post time 2018-12-11 08:53:42 |Show all posts
Penny Saviour,
Any questions , please contact me again.
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TifanyVannest Post time 2020-2-29 20:48:06 |Show all posts
Edited by TifanyVannest at 2020-2-29 20:51 \n\nThis post was really wonderful.
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TifanyVannest Post time 2020-3-2 16:31:30 |Show all posts
Edited by TifanyVannest at 2020-3-2 16:33 \n\nDownloading MAC OS X was pretty much a simple thing that I easily accomplished but changing its settings and making it according to my needs was very difficult for me. There are many essay writers online but only top-ranked should be chosen. I am still unable to make proper conversations in it.
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